Code of Ethics

Members must promote the good image of the industry through ethical and honest advertising and business practices.

Members must maintain industry best practice standards as set by the Association.

Members must ensure that their business practices deter the conduct of criminal activities on site.

Members must comply with all relevant laws and regulations in regards to developing and operating a self storage business.

Members must use a properly executed SSAA storage agreement or equivalent legal binding agreement with all Storers.

Members will avoid using practices that do not support environmental sustainability where practical alternatives exist.

Members will ensure that their workplace provides the maximum practical level of safety for employees, customers and other visitors to the site.

Members should ensure that staff are competent in their duties and complete appropriate raining in best practice standards.

Members should treat all customers with respect.

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