Sales

The Sales Module is the only sales training tailored specifically for independent self storage managers in Australia or New Zealand.  It is delivered by experienced sales trainers with years of sales experience behind them.  The tips and tricks delivered in this module are designed to improve your ability to generate and convert more potential self storage customers. 

Topics include

  • Selling and Customer Care
  • Initiating a Sales Conversation
  • Getting Customers Ready to Buy
  • Phone Skills – Selling over the Telephone
  • Converting e-mail and web enquiries
  • Different Approaches for Different Customers
  • Selling by Customer Service – The Psychology of Sale
  • Converting Calls to visits
  • Cold contacting businesses
  • Who buys Self Storage and Why
  • Up selling and value adding
  • Closing the Sale