Susan Phillips is the Chief Executive Officer of the Self Storage Association of Australasia based in Melbourne with her entry to self storage commencing back in 2005 in Charters Towers, North Queensland where Susan built her first self storage facility.

Her interest in giving back to her community led to several roles within the Chamber of Commerce, the Townsville Hospital and Health Service Board, the Queensland Government Business Advisory Group and a board position with the Self Storage Association.

Susan is an intrepid traveller and that sense of adventure and self-confidence is already a common value of the SSAA and Susan hopes other members will support her ongoing development of education and training opportunities for industry participants. She is also keen to build the Association’s member base and drive the industry to even greater professionalism and engagement with its rapidly growing customer base.

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