Facility Membership

Facility Membership is for those that currently own or operate a self storage facility.

This category includes businesses providing standard, managed, climate controlled, hard-stand/vehicle and mobile storage, as well as overseas self storage owners and operators who would like to take up membership of the SSAA. If you share our vision for the industry, we invite you to become a Member and look forward to working with you toward common goals, including growing the level of professionalism displayed by all industry stakeholders.  

Facility Members Benefits

Self Storage Agreements

Standard, Managed and Mobile Self Storage Agreements have been drafted by the Association’s legal advisors to assist in protecting operators from liability in relation to customers and/or customer’s goods in storage. These agreements are regularly reviewed to reflect legislative changes that impact contractual clauses. These agreement are made available to you as a member for your protection and to increase the credibility of the industry.

Manual of Advice and Procedures

This supports the Standard, Managed and Mobile Self Storage Agreements offered as part of your membership. It details guidelines for industry best practice. It also provides comprehensive guidance on what to do when common industry issues arise.

Legal Helpline

The SSAA provides members with convenient, complimentary access to our legal advisors for queries relating to the manual of advice and procedures, self storage agreements and legal training. Our legal team are specialists in self storage industry legal matters and are equipped with widespread and in-depth legal knowledge on self storage matters across Australia and New Zealand.

Industry Magazine – the ‘Insider’

The Insider is an informative industry specific magazine that is published bi-monthly. It provides coverage of industry issues, events, advice and news. There is also ample opportunity for members to promote their business and achievements in the Insider with advertising exclusive to SSAA members.


The SSAA offers training sessions and workshops on topics related to the self storage industry to enable learning, skills development and business profitability such as - operations, legal and sales.

Annual Conventions & Trade Shows

These are invaluable events within the self storage industry. Members may register to attend specialised educational and management training sessions and engage with local and overseas suppliers about the latest ideas, products and services for the self storage industry in order to resolve common issues and challenges faced by operators.

Networking Functions

Meetings of members are regularly held across Australia and New Zealand in a premier venue with dinner and drinks. They are an informal opportunity for discussion of local issues amongst industry colleagues in a social setting. These meetings provide a platform for business networking opportunities, communication and relationship building between the Executive, Facility Members and Service Members.

Awards for Excellence

These prestigious awards are conferred annually to reward and promote excellence in the industry. Award recognition is one of the many tools used by the SSAA to improve the standard of the industry so that operators can benefit from having more satisfied customers.

Storage Finder Directory

The most comprehensive directory of self storage facilities in Australia and New Zealand is available on our website at www.selfstorage.com.au and www.selfstorage.co.nz. Potential customers can easily search self storage facilities in their preferred location and even get a quote online. Listing on this site is free of charge to all SSAA members. This is an invaluable and useful lead generation tool for your business.

Code of Ethics

Members are required to adhere to an industry Code of Ethics so as to engender greater confidence from the general public regarding the industry and SSAA Service and Facility Members who operate in it.

SSAA Certificate and Logo

All members are provided with a Membership Certificate and door/window decal to display at their business site and have the right to display the SSAA logo on their website or printed materials, to identify their membership with the SSAA and their commitment to industry best practice.

USA, UK and European Affiliation

The SSAA is affiliated with the Self Storage Associations in the USA, UK, Europe and Asia. SSAA members are able to participate in all of their conventions and trade events.

Need Assistance?

Our team is at your service to help you with your membership questions

AU: 1800 067 313
NZ: 0800 444 356